crenectLet’s figure
it out together.
Tell us what happened, what you expected, and which Crenect version you are using.
Use “Crenect” in your subject so your request reaches the right product.
support@youragentmemory.com ↗Do not include passwords, authentication tokens, payment details or private keys. No response-time guarantee is offered.
A few useful answers.
How do I reset my password?
Choose “Forgot your password?” on the Crenect sign-in screen. Enter your account email and follow the reset link. Reset links expire. If a link no longer works, request a new one. Check spam or junk folders as well.
Where is my verification email?
From Home, choose “Send verification email.” Once you follow the email link, return to Crenect and choose “I’ve verified.” Email delivery requires the live service to be configured; development builds may use a local mail log instead of an inbox.
How do I change my profile?
Open Profile, then Edit profile. You can update your display name, headline, bio, location, interests and an approved external avatar URL. Username changes are limited to once every 30 days.
Does signing up make me a verified creator?
No. Everyone can register without a follower threshold. Official creator verification is not available yet. Normal accounts must not be presented as verified creators.
Can I hire someone or send a private message?
Hiring, creator verification, private messages and team workspaces are not enabled in the current preview. No payment or escrow service is provided by Crenect.
How do I export my data or sign out other devices?
Open Profile → Settings. Choose Prepare account export to save your account information, or Devices & sessions to revoke another session. You can also sign out of all devices from the sign-out menu.
How do I report an account or security concern?
Contact support@youragentmemory.com with “Crenect” in the subject and a description of the concern. Include a public username or app version where helpful. Never send passwords, session credentials, database exports or private keys.